Due to these unprecedented and rapidly changing circumstances, we know you might have some questions about COVID-19 and how it affects your orthodontic treatment. We have put together this FAQ to help answer your questions, and will continue to find the best new ways to provide you with the highest quality orthodontic care possible.
IS VROOME ORTHODONTICS CURRENTLY CLOSED DUE TO COVID-19?
No! (And also kind of yes.) Due to the nature of COVID-19 and the recommendations of the ADA (American Dental Association) and the ODA (Oklahoma Dental Association), we have closed our physical offices to any non-emergent appointments for the safety of our patients, our staff, and our community. (Emergency appointments are being defined as any appointment needed to help control pain or infection, or any appointment due to trauma.) But don’t worry! Even though our physical offices may be closed, our practice is still very much open! We are available to our patients by phone, text, email, and virtual appointments to keep your treatment moving!
HOW LONG WILL OUR PHYSICAL OFFICES BE CLOSED?
We are frequently assessing the situation and will be very transparent with the next steps, as we learn what those will be. Our team will be available by phone, email, text, and even virtual checkups if needed. You can call the office at 918-742-7361, email us at firstname.lastname@example.org, or send us a text at 918-894-2344.
HOW WILL THIS AFFECT MY ORTHODONTIC TREATMENT?
Because of the technology in the braces, wires, and aligners we use, your orthodontic treatment is still active and the movement of your teeth is still progressing during this time.
WHAT SHOULD I DO IF I AM WEARING BRACES OR AN APPLIANCE?
Please keep up good oral hygiene by brushing and flossing at least three times per day. Continue to avoid those sticky, chewy, and hard foods to avoid any brackets breaking during this time. If you have been instructed to wear elastics, continue to do so as directed. Proper elastic wear will continue to improve your bite, and we will be able to advance your treatment once our office is reopened.
WHAT SHOULD I DO IF I AM WEARING INVISALIGN?
Continue to wear your aligners as instructed. Make sure to use your chews to seat the aligners in areas where you may see visible space between your tooth and the aligner. If you no longer have aligners to continue to your next week, it is perfectly fine to continue to wear your last aligner as you normally do. Once our office reopens, we’ll be able to get your next sets of aligners to you.
And remember to wash your hands anytime you place or remove your aligners or elastics!
WHAT SHOULD I DO IF I AM SCHEDULED TO START TREATMENT SOON?
We are so excited to get started with your treatment, and look forward to seeing you once we are open to all appointments! We are hopeful that this alteration in schedule will be short, and we’ll be ready for you as soon as it’s safe to do so.
WHAT ABOUT GETTING MY BRACES OFF?
Although orthodontic care is very safe for patients and providers with the standard universal precautions and protocols, the removal of orthodontic bonding materials produces aerosols that can possibly contain biological material. Moving appointments to remove braces is a good practice at a time like this. We will resume removal of braces when our office is advised that it is safe to do so. We know this is a huge bummer for those of you who are excited and ready to have their braces off, and we thank you for understanding that this is simply out of our control.
I HAVE A NEW PATIENT EXAM OR AN OBSERVATION APPOINTMENT COMING UP. WHAT DO WE DO ABOUT THAT?
If you are a candidate to have these types of appointments done virtually, one of our team members will be happy to discuss this option with you. For those of you who would still prefer to have an in office appointment, we will be happy to reschedule your appointment.
I LOST OR BROKE MY RETAINER OR ALIGNER. WHAT SHOULD I DO?
It’s always important to continue wearing your retainers, as instructed, after your treatment is complete. Call our office, or send us a text, and we will contact you to see the best way to proceed forward.
I HAVE A POKING WIRE (OR OTHER IRRITATION) THAT IS BOTHERING ME. WHAT DO I DO?
Contact us! We will be happy to instruct you on ways to try and fix the issue at home. In the event of a true emergency situation, it may involve a quick VIP trip to the office. If an appointment is necessary, there will be new appointment protocols to follow once you arrive at our office. After speaking to one of our clinical staff members, they will be happy to let you know what the next steps will be.